Shipping Policy

Effective as of July 23, 2025

Thank you for shopping with Felicia Brown Originals. We partner with Printful to print and ship your items on demand. Please review our shipping policy below to understand how and when your order will arrive.

Order Processing & Fulfillment

All products are made to order through our trusted print-on-demand partner, Printful. Please allow:

2–7 business days for order fulfillment
Fulfillment time may vary depending on the product type, season, and order volume

Once fulfilled, orders are shipped directly from Printful’s North American facilities.

Shipping Destinations

At this time, Felicia Brown Originals only ships to customers in North America, including:

United States
Canada
Mexico

We do not offer international shipping outside North America at this time.

Estimated Shipping Times

After your order has been fulfilled, typical shipping timeframes are:

United States: 3–5 business days
Canada: 5–10 business days
Mexico: 7–14 business days

These are estimates and may vary based on your location, seasonal delays, or carrier-related issues beyond our control.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the items in your order. Any applicable taxes or duties are the responsibility of the customer and will be noted during checkout if relevant.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status of your order.

Multiple Shipments

If your order contains multiple items, they may ship separately and arrive in different packages. You will receive separate tracking numbers as needed.

Incorrect or Delayed Deliveries

Felicia Brown Originals and Printful are not responsible for orders that are lost, delayed, or returned due to:

Incorrect shipping address provided at checkout
Delivery issues caused by the shipping carrier
Unclaimed or refused deliveries

Please double-check your shipping address before placing your order. If your order is returned due to address errors, additional shipping charges may apply for resending.

Questions or Concerns?

If you have any questions about your order or shipping status, please contact us at:
info@feliciabrown.com

We’re happy to assist you and will coordinate with Printful if needed to resolve any shipping issues.